Q: What does it mean when my order says "awaiting fulfillment"?
A: Do not worry, your order is waiting to be fulfilled by our team members. Once the order has been processed, payments will be withdrawnn from your bank account.
Q: What types of payment do you accept?
A: We accept Visa, Mastercard, American Express, Discover, and PayPal.
Q: How long does it take for an order to ship?
A: Most orders ship within one to two business days.
Q: How can I track my order?
A: You can track your order here
Q: Where do you ship from?
A: We ship from Succasunna, NJ 07876.
Q: Can you ship internationally?
A: At the moment, we are unable to ship outside of the United States.
Q: How much does shipping cost?
A: Please see our shipping information page for our shipping rates. Most orders over $50.00 ship for free!
Q: How can I return an item?
Q: Can I cancel an order once it has been placed?
A: If you need to cancel or change an order, please contact us or call us at (800) 699-5874. We may not be able to cancel orders that are already being processed and cannot cancel orders that have been shipped.
Q: Do you have any retail locations?
A: Yes, we have two locations in Ramsey, NJ and Succasunna, NJ. Please see the About Us for more information.