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Orders

Online Coupon and Promo Restrictions:

Offer exclusions include but are not limited to Sale Items, Canada Goose, Thule, Orvis, Yeti, Bounty Hunter, Bogg Bags, Interstate Batteries, UGG Australia, Boy Scouts of America, Firearms, Federal Top Gun Ammunition, Minn Kota, GoPro, Garmin, Hobie, Winchester Safes, Franklin Lakes, Osprey, Canoes, Kayaks, Stand Up Paddle Boards and accessories, Archery and Bow Hunting, Crossbows, Hunting, Firearms, Fishing Rods, Fishing Reels, Fishing Licenses, or towards the purchase of gift cards. Cannot be combined with any other offers. Cannot stack coupons. One coupon per customer per visit. Limited to stock on hand. Cannot be used for In-store or telephone purchases. No Cash Value.

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Order Information

We do not currently back order items. If a particular item, including a specific size and color, is not available to purchase, we no longer have it in stock. In the case that an item you ordered is found to not be in stock, you will be contacted right away.

Most orders ship within one to two business days. Please note that for the purposes of shipping, a business day is any weekday that is not a holiday.

If you need to cancel or change an order, please contact us or call us at (800) 699-5874. We may not be able to cancel orders that are already being processed and cannot cancel orders that have been shipped.

Payment Information

We accept payment via Visa, MasterCard, American Express, Discover, and PayPal. When you place an order, your method of payment will be authorized for the full order amount. You will be fully charged once your order is shipped. If an item is returned, the refund must be issued to the original form of payment.

Shipping Times

Most orders leave our facilities within one business day of being placed, though some orders may take up to two business days to ship. For shipping purposes, a business day is any weekday that is not a holiday. Once an order is shipped, you will receive tracking information and an estimated delivery date. Some tracking numbers may not show results immediately and will need a few hours to process in the carrier's system.

Although shipping times are not guaranteed, typical transit time is below. This represents the time in transit after the 1-2 business days it takes for an order to ship.

Standard Shipping       4 - 7 business days

Expedited Shipping     2 business days

We do not ship outside of the United States at this time.

Please Contact Us with any questions.

As a reminder, Gift Certificates, Face Masks/Gaiters, Underwear, Jewelry, Food, Cosmetic Items, First-Aid Kits, Hygiene/Feminine Products, Climbing Ropes, Webbing, Helmets, Climbing Carabiners and Harnesses cannot be returned or exchanged.