Buy Online,
Pickup In-Store

BOPIS Orders (Buy Online Pickup In Store). Once you have completed your order you will receive an Order Confirmation email with an estimated pick up time. Once your order has been picked you will receive an email Your Order is Ready for Pickup. Please be prepared to show this email at Pickup. Should we not have an item or items in stock. It will reflect on your Ready for Pickup email Estimated processing time for BOPIS orders where your pickup location holds the stock is max 4 hours. If a stock transfer is needed, we estimate the order to be ready between 2-4 days. Again, this information can be found in your Order Confirmation email. 

If you need to cancel or change an order, please contact us via email customerservice@ramseyoutdoor.com or call us at (800) 699-5874. We may not be able to cancel orders that are already being processed and cannot cancel orders nor reroute them once they have been shipped. We do not currently back-order items. In the case an item you ordered is found to not be in stock, you will be contacted right away to understand if you would like to substitute for a similar color or product. You will notified via email of any cancelations or refunds. 

Payment Information: We accept payment via Visa, MasterCard, American Express, Discover, PayPal, Shop Pay, Google Pay, Venmo and Apple Pay. When you place an order, your method of payment will be authorized (a hold on funds) for the full order amount. You will only be charged once your order has shipped. 

If an item is returned, the refund must be issued to the original form of payment. Refunds are processed with in 2-5 business days after receipt. We charge a nominal $5 return fee for the convenience of printing a return shipping label and to share the shipping costs.