Great communication wihen out of a product and you were able to fill it with an alternate product.
Great service and very fast shipping. I messaged them to get the length of the jigs and they got back to me in minutes.
I was looking for a specific Shimano reel & wanted to make sure it was actually in-stock & ready to ship, Andrew made sure that the reel was in stock & helped me decide which braided line he would pre-spool the reel with. If you are looking for something specific, no matter what it is as long as it is fishing-related, I would recommend contacting Andrew & asking for help. Also, after my online purchase I was immediately contacted by Greg to follow up about my order & to make sure everything was correct & even shipped my order out same day! I really appreciated their excellent and friendly customer service & will continue to shop their online store!
Quick shipping and easy checkout process! Plus Ramsey was the only store to offer this specific product and color near me.
I had a wonderful experience with Deborah at Ramsey’s in Ledgewood. I had purchased a number of items, one of which I needed to return. It was a complicated return for a couple of reasons. Deborah provided exceptional service and was incredibly helpful. She facilitated the return without a question. She went above and beyond to make sure that I was a satisfied with the end result. Deborah provided top notch customer service and Ramsey’s is lucky to have her for an employee!
Thank you so much for your kind words and for sharing your great experience, Jen! You are absolutely right that we are lucky to have Deborah as part of our team! She always goes above and beyond and we are so glad to hear that she provided exceptional service. We will be sure to share this with her and we know it will make her day! We hope to see you again soon! :) - Greg W., Ramsey Outdoor Customer Care